Getting Started with Cisco Webex:
Before you start, click the link below to activate your WebEx account. Note that some services may take up to one hour.
Enter your login email address, in the format netid@domain.rutgers.edu followed by continuing login with your NetID password. After a successful sign in, the Add-Ins for Outlook screen will appear. From the right side of the screen, select Admin-managed Then select the Add button under the option for Cisco Webex Meeting Scheduler. A Personal Room is your own virtual conference space. It’s always available and you never have to book it. Attendees can easily join you in your Personal Room through your Personal Room link, your email, or your phone number.
WebEx training and documentation can be found athttps://webex.rutgers.edu/webex-training/
The video below will walk you through activating your Rutgers WebEx account, navigating personal rooms, scheduling meetings, altering settings, presenting content, and more!
Before you can use Cisco Webex Meetings Scheduler on Outlook for Macs, you will need to activate it through the Rutgers Connect website. Cisco Webex Meetings dos OCT Share Screen OCT Support will stop sharing content as soon as you start sharing. 10.go.43.1BB octlaptop 732-235-3231 Connected. Share Cancel Host Name: IP Address: N For Or email: Edit Share o View Audio Participant Meeting Cisco Webex Meetings Help os OCT Viewing OCT Support's scre. Viewing OCT Support's screen. Cisco Webex is a real-time video, voice, and chat communications software platform. It enables users to host and participate in virtual meetings with two or more people securely from anywhere with a reliable internet connection.
Linkedin Learning provides a series of videos that will walk you through navigating Cisco Webex. To start the instructional videos, click on the following link or start the video below: Linkedin Learning – Webex
Live WebEx Support:
The Help Desk staff will be available for assistance using WebEx during business hours. The Webex session will allow you to test the functionality of WebEx. Click the link below to join the live WebEx session.
Faculty and staff with questions or concerns can always contact the Help Desk at help@newark.rutgers.edu, call us at 973-353-5083, or chat with a live support agent (during business hours) by clicking the red ‘Need Help?’ button in the bottom right corner of this page.
For additional information visit – WebEx Help Center
1. Log into NetID Service Activation
- Use any web browser and visit https://netid.rutgers.edu/index.htm
- Select Service Activation on the left pane
- Sign in with NetID and NetID password
2. Activate Webex
- Check Rutgers Webex box
- Click Activate Services
Host a Meeting
1. Go to https://rutgers.webex.com and click on Sign in at the upper right corner. Log in with your NetID and password.
2. If you are starting the meeting immediately, click the Start button to start the meeting. Note: The meeting will be started in your “Personal Room“.
Note, the personal room has a fixed meeting ID that does not change over time, and the room is searchable from the Rutgers directory by the attendees.
3. If you plan to invite other people to a future event, click on the Schedule button.
- Fill out the topic, date, time, duration, and add attendees by email address.
- Click the “Schedule” button when done.
4. You can find your scheduled meetings when you click on “Meetings” on the left-hand side of the website.
Webex At Rutgers
- Note: The “meetings” with a red rectangle icon are scheduled events in your email calendar. Those are not WebEx meetings.
Joining a meeting
1. Join a Meeting from an Email Invitation:
- From your email invitation, click the Join Meeting green button to join the meeting.
- If prompted, sign in with your profile information.
2. Join another person’s personal room by searching.
- Make both the host and attendee have active NetID
- The attendee log in to https://rutgers.webex.com with netID and password
- In the Search for meetings and recordings box, enter the name of the host (e.g. John Doe)
3. Join a meeting from your Cisco Webex Site https://rutgers.webex.com:
- In the “Join a Meeting” box, enter your meeting ID and password
Adjusting Audio and Video Input
- You will notice a few round icons at the bottom of the active meeting window. It is called the Floating Icon Tray.
- The two left-most icons are microphone and webcam that are responsible for audio and video Input.
- When the icon is Red, the device is muted. When the icon is dark gray, the device is active. It is a good idea to mute your microphone when you listen to a presentation.
- If the icon is light gray and does not respond to clicking, the computer is not detecting the microphone or webcam. Check the connection or ask IT for help.
2. If you have a built-in webcam and you plugged another camera, you can choose which one to use by clicking Audio on the top menu bar and choose “Speaker, Microphone, and Camera …”
- From the drop-down lists, choose the desired Speaker, Microphone, and Camera.
Troubleshooting Audio and Video Output
- If you do not hear the other party, play some music or youtube video to make sure your speaker is OK. If so, it is most likely that the remote party has a problem.
- If you do not see the other party and you did nothing to close or minimize windows, it is most likely that the remote party has a problem.
- In either case, use the Chat icon in the Floating Icon Tray or another phone line to notify the other party.
Recording a meeting
1. Once a meeting has started, click the red circle “Record” button from the Floating Icon Tray.
2. Make sure the Recording is set to “Record to the cloud”, then click Record.
Cisco Webex Rutgers Outlook
3. Once you are done, click the Record button again and stop the recording, or just end the call.
4. To retrieve your recording, select Recordings from the left pane.
- Your meeting will show up here once it has been processed by WebEx. Long recordings can take up to 24 hours to show up.
6. From the Recordings page, you can choose to download or share your meeting.
Start a Poll
Cisco Webex Rutgers Download
- Create your poll using this instruction: https://help.webex.com/en-us/n0pdj9x/Start-a-Poll-in-Cisco-Webex-Meetings
- You can save your poll in advance and load it during your meeting.
- By choosing Record individual responses, you keep your attendance record. The participants’ names will be recorded
For more information
- For advanced usages, such as content sharing and meeting room management, please visit https://help.webex.com/ld-nyw95a4-CiscoWebexMeetings/Webex-Meetings.
- Group or one-on-one training is available to faculty, staff and doctoral students. Please contact the IT Office for details.